Building Connections with People Who Use Drugs:
A Toolkit
Learn How to Work with People Who Use Drugs
Welcome! This co-designed toolkit is designed to help healthcare teams to include and involve people who use drugs (PWUD) on the team in a way that promotes their health and well-being.
Why did we do this?
The Toolkit is a co-designed resource developed to support frontline teams, health system planners, and researchers in fostering equitable and effective partnerships with PWUD. This toolkit stems from a collaborative knowledge mobilization initiative, informed by a comprehensive literature review and both lived and professional expertise, to enhance engagement strategies and optimize the partnership environment. It serves as a practical guide for
organizations and teams seeking to elevate the voices and contributions of lived experience, to build stronger, more inclusive partnerships. It is a step towards fostering collaboration that is not only ethical and equitable but also instrumental in driving systemic change. We anticipate that if you design a healthy team environment for people who use drugs. Then the whole team benefits.
The Toolkit
Note: This toolkit is NOT intended to provide clinical guidance on how to care for PWUD who are seeking health services as patients. We encourage you to refer to available clinical practice guidelines on this topic and/or consult with colleagues knowledgeable in this area.
Who should use the toolkit?
The toolkit is for anyone seeking to create a healthy collaborative environment with PWUD team members. If you and your team and hoping to meaningfully involve PWUD this toolkit is for you.
How to use the toolkit
The toolkit includes the following items:
· Facilitator instructions
· Workbook
· Playing cards
· Accompanying videos
You can explore this toolkit alone or together as a small (<10 people) or large (10+ people) team, in person or virtually.
Please read the instructions prior to the activity. Though the content can be used in digital form, we strongly encourage you to download and print the playing cards and workbook if you would like to play with a more tangible version.
About Us
We are a group of Edmonton area PWUD, academics, clinicians, designers, and students with a shared commitment to fostering healthy participatory spaces for our own work. The following core values guide our approach to co-designing partnerships with PWUD. By adhering to these values, we strive to build partnerships that are ethical, inclusive, and impactful, ensuring meaningful collaboration with PWUD in all aspects of policy, research, and service delivery.
Glossary of Terms
Anti-Coloniality
A commitment to challenge, and seek to dismantle, the ongoing impacts of colonial systems, values, and practices in institutions, for example in healthcare and research. In drug policy, it calls attention to how colonial histories shape current inequities.
Anti-Oppressive
Refers to approaches, practices, and policies that actively identify and challenge the power imbalances and systemic barriers that marginalize individuals based on race, gender, drug use, ability, or other identities.
Coloniality
The continuation of colonial structures and ideologies in contemporary systems, including healthcare, policy, and research. It often manifests in the erasure of Indigenous knowledge and the marginalization of racialized populations.
Community-Based
Participatory Research (CBPR)
A collaborative approach to research where people with lived experience (e.g., of drug use) are equal partners in the process—from design to dissemination.
Diversity
The recognition and inclusion of different social identities, including but not limited to race, ethnicity, gender identity, sexual orientation, ability, age, and lived experience. In substance use care, diversity ensures services are tailored to meet varied needs of different PWUD.
Engaged Scholarship
Academic research or teaching that involves partnerships with community members and incorporates their lived experiences, especially those most impacted by the research.
Harm Reduction
A set of evidence-based strategies and principles that aim to reduce the harms of drug use and drug policy without requiring abstinence, rooted in public health and human rights
Health System Engagement
Active involvement of people with lived/living experience in shaping health systems through service planning, quality improvement, research, or governance.
Honorarium
A payment given to community members (e.g. PWUD) in recognition of their time, knowledge, and contributions—when seeking time-delimited expertise outside of salaried employment.
Lived Experience/
Living Experience
Refers to the knowledge and insight gained through direct personal experience, particularly valued in substance use care, harm reduction and drug policy work.
Peer/Peer Worker
A person with lived experience of drug use who supports others in their community, often through education, outreach, or harm reduction services. Note: some but not all PWUD embrace the use of the term “peer”; this term may or may not be appropriate to include in job descriptions etc.
Positionality
Awareness of how one’s social location (e.g., race, gender, class, drug use status) shapes their worldview and interactions. In research and service delivery, recognizing positionality helps ensure more equitable and reflexive practices.
PWUD
(People Who Use Drugs)
A term that includes individuals with past or present experience of using illegal or non-prescribed drugs.
Race
A socially constructed category used to group people based on physical characteristics (like skin color), often linked to systems of privilege and oppression. In drug policy and healthcare, race must be understood in the context of systemic racism and inequity.
Racism
A system of advantage based on race that manifests in policies, practices, and social norms, leading to the marginalization and oppression of racialized people. In the context of drug use, racism can impact policing, healthcare access, and harm reduction services.
Relational Empowerment Theory
A theory emphasizing the power gained through collective experience, mutual support, and group solidarity— common in peer-led harm reduction work.
Stigma/Discrimination
Negative beliefs and behaviors directed at individuals or groups, often based on drug use, race, gender, or other identities. These can lead to reduced access to services and social exclusion.
Tokenism
The superficial inclusion of marginalized individuals (e.g., PWUD or racialized people) without giving them real influence or valuing their expertise.
Trauma
An emotional or psychological response to deeply distressing experiences such as violence, abuse, systemic oppression, or overdose. Trauma-informed care considers these experiences in how services are designed and delivered.
Trauma-Informed Care
An approach that acknowledges the prevalence and impact of trauma and seeks to create safe, non-retraumatizing environments, particularly critical in harm reduction work.